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IT Trainer

Band 5

Main area
Administrative Services
Grade
Band 5
Contract
Permanent: Fixed term contract or secondment until September 2022 also available.
Hours
Full time - 37.5 hours per week
Job ref
430-CORP0184A-A
Site
IT - GDE Project (Dept)
Town
Milton Keynes
Salary
£25,655 - £31,534 per annum (per annum, pro-rata for fixed-term contract)
Salary period
Yearly
Closing
24/05/2022 23:59

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.  At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

  • Free on-site parking
  • Free tea and coffee
  • Great flexible working opportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On site nursery (chargeable)
  • Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

 

Job overview

IT Trainer

  • Permanent, full time
  • 6-month Fixed Term, full time

The IT Department at Milton Keynes University Hospital NHS Foundation Trust is a dynamic, ever-developing, forward-thinking group of people that make up a team that strives to keep the Trust’s systems up to date and responsive to cutting edge technologies, whilst ensuring staff at the Trust are supported and trained to continue to deliver at the highest level.

We currently have an opening for an IT Trainer, focusing on the delivery of the IT Training function, provided by the IT Department.

 

Main duties of the job

The successful post holders will have experience training a wide range of personalities and levels and have a real enthusiasm for all things digital. Please review the attached Job Description and Person Specification for more information about the role.

Working for our organisation

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

  • Free on-site parking
  • Free tea and coffee
  • Great flexible working opportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On-site nursery (chargeable)
  • Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on-site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

Detailed job description and main responsibilities

  • Provide IT training at an appropriate level for all relevant staff groups. Support IT Back Office services to all Trust staff under the guidance and direction of the IT Training Manager
  • Responsible for the creation, maintenance, and delivery of a range of end-user training tools to cover both existing and new applications supported by the IT Department. This will include but will not be limited to the creation of instructor-led courses which will incorporate end user training materials, intranet based systems and feature guides, e-Learning courses published on the Trust’s intranet and m-Learning courses designed for use on mobile devices
  • Develop and plan a schedule of instructor-led training courses. Staff requesting off-schedule courses should be steered in the direction of published e-Learning or m-learning courses

 

Please refer to the Job Description for further details

 

Person specification

Qualifications

Essential criteria
  • Degree or equivalent relevant experience and knowledge
  • The post holder must have a good understanding of both national and local IMT application developments
Desirable criteria
  • A good understanding of education, training & development theory and methodologies
  • Knowledge of NHS business administration functions
  • Understanding of NHS terminology

Experience

Essential criteria
  • Experience in translating identified training needs analysis from care pathways into training programmes including designing, developing and implementing training protocols and packages for key stakeholders, project staff as well as end users
  • Extensive NHS experience working with EPR systems
  • Experience of working on projects
  • Experience of working within an organization operating an ITIL framework
  • Experience with providing IT end uers training (Preferably NHS)

Skills

Essential criteria
  • Ability to construct test scripts and record outcomes of tests on software releases
  • Ability to produce training and educational materials for all Trust staff and where required be able to deliver and educate staff in the usage of applications and best practice
  • Ability to analyse work patterns and recommend changes to improve processes and quality
  • Ability to create and maintain training materials using a variety of platforms and methods
Desirable criteria
  • Ability to prioritise workload to meet organisations requirements
  • Excellent inter-personal skills

Personal and people development

Essential criteria
  • Self-motivated and able to work to tight deadlines with a flexible approach to work
  • Form good working relationships with staff in the Trust as well as other partner organisations
  • Ability to establish personal credibility with clinical and other staff

Communication

Essential criteria
  • The post holder will need to communicate complex and difficult IT systems to non-IT literate staff, often to large groups
  • Ability to communicate effectively to both clinical and non-clinical staff at all levels throughout the organization
  • Ability to communicate difficult and often complex information in a concise and sympathetic manner
  • Ability to liaise with all levels of staff across the Organisation

Specific requirements

Essential criteria
  • Able to perform the duties of the post with reasonable aids and adaptations

Employer certification / accreditation badges

Apprenticeships logoHSJ Best places to workDisability confident employerCare quality commission - GoodArmed Forces Covenant Bronze Award

Documents to download

Apply online now

Further details / informal visits contact

Name
Lina Venter
Job title
IT Training Manager
Email address
Lina.Venter@mkuh.nhs.uk